Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Goodish Labs Inc (“Goodish Labs,” “we,” “us,” or “our”) and govern your access to and use of Mazoo, including our website at trymazoo.com, our web app at app.trymazoo.com, our mobile applications, and related services (together, the “Services”). By creating an account, by checking a box or clicking a button indicating that you accept these Terms, by joining the waitlist, or by otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Mazoo is a personal AI virtual try-on app: you find clothing from anywhere on the internet and see yourself wearing it using artificial intelligence. The best way to reach us about these Terms is by email at support@trymazoo.com.

The Services are currently free to use. If we introduce fees for any part of the Services, we will let you know in advance, and any paid features will be optional unless we tell you otherwise.

You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you are 18 or older, that the information you provide is accurate, and that your use of the Services complies with all laws that apply to you. The Services are not directed to anyone under 18, and we do not knowingly allow them to register.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it current. We may refuse, reclaim, or change a username, and we may suspend or remove accounts that we reasonably believe violate these Terms or harm other users or the Services.

The Services, including their software, design, text, graphics, and the Mazoo name and logo, are owned by Goodish Labs or our licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your own personal, non-commercial use, subject to these Terms. All rights not expressly granted are reserved. If you send us feedback, ideas, or suggestions about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose, without any obligation or compensation to you.

Mazoo lets you virtually “try” on clothing using artificial intelligence. When you try on an item, we send your photo and the selected item to third-party AI providers, which generate an image of how the item might look on you (a “try-on”).

AI images are approximations, not photographs. The technology may alter your face, body, skin tone, hair, proportions, or the appearance of a garment, and it may produce inaccurate, distorted, unexpected, or unflattering results, including mistakes and low-quality output. Although we work hard to improve quality and reduce errors, we cannot guarantee that any try-on will be accurate, realistic, or free of defects.

You accept this as a risk of using AI. To the fullest extent permitted by law, you agree that Goodish Labs is not liable for, and you will not hold us responsible for, the appearance, accuracy, quality, or content of any AI-generated image. You are solely responsible for how you use, save, share, or publish any try-on you generate.

You may upload photos only if:

• they are photos of yourself, or photos you own or otherwise have the legal right to use; and
• they do not depict any other identifiable person without that person’s explicit permission, and do not depict anyone under 18.

You are responsible for the photos and content you upload. Do not upload anything unlawful, infringing, sexually explicit, hateful, or harmful, or anything you do not have the right to submit. We may remove content and disable accounts that violate this section.

Your try-ons are private. The try-ons you generate and your lookbook are private to you. Mazoo has no public feed or social sharing surface — other users cannot see your try-ons.

Contributions to the shared catalog. When you add clothing to Mazoo, you may choose to contribute the item to a shared catalog of things others can try on. Contributing an item is optional — we ask you explicitly before an item is added to the shared catalog, and you can decline. Your personal photos and the try-ons generated from them remain private to you. If you save or share a try-on outside the Services, you do so on your own.

You retain ownership of the content you submit, including try-ons, photos, catalog contributions, and other materials (your “Content”). By submitting Content, you grant Goodish Labs a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, adapt, and display your Content as needed to operate, provide, and improve the Services — for example, to generate your try-ons and, where you have contributed an item to the shared catalog, to make that item available to other users. As described in our Privacy Policy, this license also includes the right to use your Content — including the photos you upload and the try-ons generated from them — to develop, train, fine-tune, and improve our AI models and the Services. This license ends when you delete your Content or account, except for copies retained in backups for a reasonable period or as required by law, Content others have already saved or shared in accordance with these Terms, and any AI models, de-identified data, or aggregated data we have already created.

You represent that you have all rights necessary to grant this license and that your Content does not violate these Terms or the rights of any third party.

If you contribute content as a creator, you keep ownership of your content and grant us the license described above to display it within the Services. When you contribute content you found elsewhere, you are responsible for crediting the original source accurately, including any credit name and link. You must have the right to contribute the content, and you must promptly correct or remove it if a credit is inaccurate or a rights holder objects.

If you submit products, catalog data, imagery, or links as a brand or merchant, you represent that the information is accurate and that you hold all rights necessary to provide it, including rights to product images, names, and trademarks. Listing a product in the Services does not create a partnership, endorsement, or guarantee, and we may decline, modify, or remove listings at our discretion.

Some links to products, brands, or merchants in the Services are affiliate links. If you click an affiliate link and make a purchase, Goodish Labs may earn a commission, at no additional cost to you. Affiliate relationships do not determine how products are shown, and a link is not an endorsement, recommendation, or guarantee of any product or merchant. Prices, availability, and product details are set by the relevant merchant and may change; any purchase you make is a transaction between you and that merchant.

You agree not to:

• use the Services for any unlawful purpose or in violation of these Terms;
• upload content you do not have the right to use, or that infringes, defames, harasses, or harms others;
• scrape, crawl, harvest, or use automated means to access or collect data from the Services without our permission;
• reverse engineer, decompile, or attempt to extract the source code or underlying models of the Services, except where this restriction is prohibited by law;
• circumvent, disable, or interfere with security or access controls, or attempt to gain unauthorized access to any account or system;
• misuse the AI features, including to generate images of other people without their consent or to create unlawful, deceptive, or harmful content; or
• use the Services to build a competing product or for unauthorized commercial purposes.

If you access the Services through a mobile application, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the application on a device you own or control, for your personal use, subject to these Terms and the rules of the applicable app store. Where you obtain the application through the Apple App Store, you acknowledge that these Terms are between you and Goodish Labs, not Apple, that Apple is not responsible for the application or its content, and that Apple is a third-party beneficiary entitled to enforce these Terms. If you obtain the application through another app store, that store’s terms also apply, and a similar acknowledgment applies to that store and its operator.

The Services may contain links to third-party websites, products, brands, and content that we do not own or control, including merchant and creator sites. We are not responsible for third-party content, products, or practices, and accessing them is at your own risk and subject to their terms.

We may, but are not obligated to, monitor the Services, review Content, and remove or restrict Content or accounts that we reasonably believe violate these Terms or harm users, third parties, or the Services. We may also manage the Services to protect our rights and ensure proper operation.

We respect intellectual property and privacy rights. If you believe Content on the Services infringes your copyright, or that your image or other content has been uploaded without your permission or otherwise unlawfully, please email us at support@trymazoo.com with:

• a description of the work, image, or content at issue;
• a link to or description of where it appears in the Services;
• your name, address, and contact information;
• your physical or electronic signature; and
• a statement, made under penalty of perjury, that you have a good-faith belief the use is unauthorized or unlawful, and that the information in your notice is accurate.

We will review valid requests and remove or disable infringing or unlawful material as appropriate. We may also terminate the accounts of repeat infringers.

Counter-notification. If your Content was removed and you believe this was a mistake or misidentification, you may email a counter-notification to support@trymazoo.com that includes: a description of the removed Content and where it appeared; your physical or electronic signature; your name, address, and contact information; a statement, made under penalty of perjury, that you have a good-faith belief the Content was removed by mistake or misidentification; and your consent to the jurisdiction of the federal court for your judicial district (or, if you are outside the United States, the Eastern District of California) and to accept service of process from the party that submitted the original notice. Where appropriate, we may restore the Content in accordance with applicable law.

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms or to protect the Services or other users. You may stop using the Services at any time. Provisions that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

We are continually developing the Services and may change, suspend, or discontinue features at any time. We do not guarantee that the Services will always be available, uninterrupted, or error-free, and we are not liable for any unavailability or for any loss or corruption of data.

THE SERVICES AND ALL CONTENT, INCLUDING AI-GENERATED IMAGES, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR EXPECTATIONS OR THAT TRY-ONS WILL BE ACCURATE OR RELIABLE. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, GOODISH LABS AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless Goodish Labs and its officers, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your Content, your use of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.

These Terms and any dispute arising from them or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and by applicable U.S. federal law.

Informal resolution first. Before starting an arbitration, you agree to email us at support@trymazoo.com to describe the dispute and try to resolve it informally. We will try to resolve it for at least 30 days before either of us starts a formal proceeding.

Binding arbitration. If we cannot resolve a dispute informally, you and Goodish Labs agree that the dispute will be resolved by final and binding individual arbitration, rather than in court, except as noted below. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The arbitration will take place in Sacramento County, California, another mutually agreed location, or by video or telephone where the rules allow, and judgment on the award may be entered in any court with jurisdiction. The AAA rules govern payment of filing and arbitration fees, and for consumer disputes we will pay the fees that those rules require us to bear.

Class-action waiver. You and Goodish Labs agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.

Your right to opt out. You can opt out of this arbitration agreement and class-action waiver within 30 days after you first accept these Terms (or after these arbitration terms first apply to you) by emailing support@trymazoo.com with your name and a statement that you opt out of arbitration. If you opt out, disputes will instead be resolved by the state or federal courts located in Sacramento County, California, and you and Goodish Labs consent to their jurisdiction and venue. Opting out has no other effect on these Terms or your use of the Services.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information. If the class-action waiver is found unenforceable as to a claim, that claim may proceed in court, but the rest of this section still applies.

By using the Services, you consent to receive communications from us electronically, including by email and through the Services, and you agree that electronic communications, agreements, and notices satisfy any legal requirement that they be in writing.

Under California Civil Code Section 1789.3, California users are entitled to the following notice: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after the changes take effect means you accept the updated Terms.

These Terms, together with our Privacy Policy, are the entire agreement between you and Goodish Labs regarding the Services. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship.

The best way to reach us is by email. You can also write to us by mail.